Pharmacy Services

Core services

  • dispensing
  • repeat dispensing
  • disposal of unwanted or out-of-date medicines 
  • advice on treatment of minor health concerns and healthy living

We supply prescription (both NHS and private) and non-prescription medicines and give you good advice about how to use your medicines and highlight any possible side effects.

We offer advice on common problems such as coughs, colds, aches and pains, as well as healthy eating and stopping smoking.  We can also help you decide whether you need to see a doctor.

You can ask to speak to one of our pharmacists in confidence, even about the most personal symptoms, and you don’t need to make an appointment.  We have a private consultation area where you can discuss issues with your pharmacist without being overheard by other members of the public.

Common health complaints, such as coughs, colds and headaches, account for one out of every five GP appointments in England.  Yet many of these can be treated quicker and just as effectively at home using self-care and over-the-counter medicines bought from pharmacies.  

Disposal of unwanted medicines
Bring back your medicines that are no longer needed, out of date or damaged to the pharmacy for safe disposal.  NEVER dispose of your unused or unwanted medicines down the toilet or sink.  See here for more information about this service  which is provided by all NHS pharmacies. See below for a list of those items we can and cannot accept.

Repeat NHS Prescription Service

If you have a repeat NHS prescription for a long-term condition, we can help you to manage your repeat prescriptions and save you time.  If you use our repeat prescription service, there is less running from the doctor’s surgery to the pharmacy organising prescriptions, and we can arrange for your medicines to be ready and waiting for you to collect your items on time. 

Contact us by phone, fax, email or in person one week before your next prescription is due and confirm which items you need for your next prescription.  This helps to reduce drug wastage in the NHS, so please let us know if any items are no longer required (see MedicinewasteUK website for more information).

Note that GP practices require minimum two working days to issue repeat prescriptions so ideally ask us to order your prescriptions from your GP practice 5 days in advance.

For more information about getting help with NHS prescription costs, visit:Prescription costson NHS Choice website. 

See this link to NHS Choices website for a list of our local NHS GP practices.

You can get faster and better treatment by choosing the right health service:
See information here about our local NHS services (commissioned by Camden CCG).

These FREE health services are generally available to those who live in Camden or are registered with a GP in this borough.

  • Weight Management: Self-refer online, or 020 7974 1741 Eligibility: adults resident in Islington, 18+, BMI 30-39.9, BMI 27.5-39.9 BME groups – rebalance@camden.gov.ukhttps://bit.ly/2uZJmXz
  • Cooking classes for families: Phone 020 7974 6736, email or online Eligibility: Parents with children from 2-11 years – https://bit.ly/2LABJS1
  • Green Gym: Fun, free, outdoor sessions to improve people’s health and wellbeing whilst creating green spaces for communities to enjoy. Eligibility: Schedule of events/activities: email GG-Camden@tcv.org.uk or Gg-islington@tcv.org.ukhttps://bit.ly/2LtO36p
  • Stop Smoking Service: Self-Refer: www.breathestopsmoking.org/
  • Psychological therapies and wellbeing service: Self-Refer: Camden 020 3317 6670 – https://bit.ly/2LZnDWn
  • NHS Health Check: Self-Refer: http://camden-islington.nhshealthchecks.com/
  • Alcohol service (Camden ONLY): Open access service available for all individuals who are experiencing difficulty with alcohol use or who are affected by alcohol issues. Self-Refer: Individuals can call 020 3227 4950 to book an appointment at a location close to home or at our main service. https://bit.ly/2AhXdxJ
  • CAMDEN Services Referral Hub: Referral hub for Camden residents access a range of Warmth, Income, Safety and Health (and wellbeing) services. Info: Call 020 7974 3012 – https://bit.ly/2ArksFI
  • Child Weight Management: One to one support to children and families (aged 4-16) who are overweight or where there are significant concerns about diet and/or weight gain. Appointmentsin schools or home visits available. Self refer: 020 3317 2304 for Camden – Self refer: Call Sian :07774 331 493 for Islington
  • Evening and Weekend NHS GP appointments: Camden resident or registered with a Camden GP? You can now book an evening or weekend NHS GP appointment at four local locations. To book phone 020 7391 9979 (8am-8pm seven days a week), contact your GP surgery in the usual way or submit a request on the Camden GP Hub website: https://www.camdengphubs.co.uk/ – Islington GP Hub: http://www.islingtongp.nhs.uk/

Free NHS Medicines Check Up Service

Studies have shown that up to half of us may not be taking our prescribed medicines correctly and could be putting our own health at risk without even realising it.

A Medicines Check Up (formally known as medicines use review) is a free, NHS-funded service that allows you to have a private, face-to-face conversation with our pharmacist about your medicines. It is different to your annual review with your doctor as it focuses on increasing your knowledge of the medicines you take and why you take them, and it helps you to take them more easily.

A Medicines Check Up can help you to understand if you are taking your medicines properly and getting the most from them. During a private consultation with our pharmacist you can talk about any concerns you may have with your current medicines.

See the following video clip from The Royal Pharmaceutical Society for more information on the Medicines Use Review.

 Free NHS New Medicine Service

If you are prescribed a medicine to treat a long-term condition for the first time, you may be able to get extra help and advice about your medicine from your local pharmacist through a free scheme called the New Medicine Service.  You can take part in the service if you have been prescribed a new medicine for any of the following conditions: asthma, chronic obstructive pulmonary disease, type 2 diabetes, high blood pressure, or have been given a new blood-thinning medicine.  There is good scientific evidence that this service can improve the patient’s length and quality of life while costing the NHS less, when compared with patients who did not receive the service (see the relevant study for more information).

See the following video clip from The Royal Pharmaceutical Society for more information on the New Medicine Service.